Shipping policy
Shipping Information
All orders will be dispatched within 2 - 3 working days after being placed. If you need your order sooner, please contact info@muttsdoggoods.com, and we’ll do our best to accommodate your request.
UK Shipping Prices
Orders under £100
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Standard Shipping (delivery 2 - 3 working days after dispatch): £5.85
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Next Day Delivery (delivery next working day after dispatch): £7.85
Orders over £100
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Standard Shipping (delivery 2 - 3 working days after dispatch): Free
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Next Day Delivery (delivery next working day after dispatch): £7.85
Fable
Fable crates & beds typically arrive within 2–3 weeks from the time of order.
International Shipping
We’re excited to offer shipping to a number of European countries - Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain & Sweden. Delivery is usually within 3 - 5 working days after dispatch, although some territories may take longer.
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Standard Shipping: £19.85
For orders over 20kg, an additional fee will apply.
Please note, the shipping fee covers delivery only. Any additional charges, such as customs duties, VAT, or processing fees, may be imposed by local customs and will be the responsibility of the customer. We aim to keep delivery timelines up to date, however they cannot be guaranteed, as delays such as customs are outside of our control.
For delivery to other parts of the world, please get in touch, and we’ll see what we can do.
Important Note
We work hard to ensure orders are dispatched and delivered as quickly as possible. However, delivery timeframes are estimates only and may occasionally be affected by factors outside of our control. Once an order has been successfully delivered by the courier, we are unable to accept responsibility for any lost or stolen packages.